Shipping Policy


Effective Date: June 17, 2026
Website: https://elegantcorsets.ae/
Email: info@elegantcorsets.ae

At Elegant Corsets, we aim to provide a smooth, reliable, and convenient delivery experience for customers across the United Arab Emirates. This Shipping Policy explains how orders are processed, shipped, delivered, and handled in case of delivery issues.

By placing an order through our website, you agree to the terms outlined in this Shipping Policy.

1. Delivery Coverage

Elegant Corsets currently delivers within the United Arab Emirates.

We aim to serve customers across major UAE locations, including Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain, subject to courier availability and delivery coverage.

If your location is outside our delivery coverage area, we may contact you after your order is placed to discuss available options or cancel and refund the order where delivery is not possible.

2. Order Processing

Orders are processed after successful payment confirmation and order verification.

Processing may include:

  • Reviewing order details

  • Confirming payment

  • Preparing and packing the product

  • Coordinating with the delivery partner

  • Sharing delivery details where applicable

Orders are generally processed during business days. Processing times may vary during weekends, public holidays, promotional periods, high order volumes, or operational delays.

3. Delivery Timelines

We work to deliver orders as quickly as possible across the UAE.

Estimated delivery timelines may vary depending on your location, courier availability, order volume, public holidays, weather conditions, and operational circumstances.

Standard UAE delivery usually takes approximately:

1–3 business days after order processing, depending on the delivery location and courier schedule.

Please note that delivery timelines are estimates only and are not guaranteed. Delays may occur due to circumstances beyond our control.

4. Free UAE Delivery

Elegant Corsets may offer free delivery within the UAE as part of our standard shipping service, website announcement, or promotional offer.

Free delivery is subject to availability, delivery coverage, and operational conditions.

Elegant Corsets reserves the right to update, modify, suspend, or cancel free delivery offers at any time without prior notice. Any applicable shipping fees, if introduced or required, will be displayed at checkout before order confirmation.

5. Delivery Address and Contact Information

Customers are responsible for providing complete and accurate delivery information at checkout.

This includes:

  • Full name

  • Mobile number

  • Complete delivery address

  • Building name or villa number

  • Apartment or office number, if applicable

  • Area and emirate

  • Any helpful delivery instructions

Elegant Corsets is not responsible for delayed, failed, or incorrect deliveries caused by inaccurate, incomplete, or outdated customer information.

If you notice an error in your delivery details after placing an order, please contact us immediately at:

info@elegantcorsets.ae

We will do our best to update the delivery details before the order is dispatched, but we cannot guarantee changes once the order has been handed over to the courier.

6. Delivery Attempts

Our courier or delivery partner may contact you before or during delivery using the phone number provided at checkout.

If the customer is unavailable, unreachable, or unable to receive the order, the delivery may be delayed, rescheduled, returned to us, or marked as failed.

Additional delivery charges may apply for repeated delivery attempts, rescheduling, or returned shipments where the issue is caused by incorrect information or customer unavailability.

7. Failed or Returned Deliveries

A delivery may fail or be returned to Elegant Corsets if:

  • The delivery address is incorrect or incomplete

  • The customer cannot be reached

  • The customer is unavailable at the delivery location

  • The order is refused at delivery

  • The courier is unable to access the location

  • Delivery is not possible in the selected area

  • The customer does not respond to delivery communication

If an order is returned to us due to a failed delivery, we may contact you to arrange redelivery where possible.

Redelivery may be subject to additional fees. If the order is cancelled due to failed delivery, any applicable refund will be processed after deducting non-refundable delivery, return, or service charges where applicable.

8. Order Tracking

Where tracking is available, we may provide tracking details by email, SMS, WhatsApp, or through the order confirmation page.

Tracking availability depends on the courier or delivery partner used for your order.

If you need assistance with tracking your order, please contact us at:

info@elegantcorsets.ae

Please include your order number for faster support.

9. Delivery Delays

While we do our best to ensure timely delivery, delays may occur due to:

  • Public holidays

  • Weekend schedules

  • High order volume

  • Courier delays

  • Weather conditions

  • Traffic or access restrictions

  • Incorrect delivery details

  • Payment verification delays

  • Stock or fulfillment issues

  • Circumstances beyond our control

Elegant Corsets is not responsible for delays caused by courier disruptions, customer unavailability, incorrect information, force majeure events, or other circumstances outside our reasonable control.

10. Receiving Your Order

When receiving your order, please check the package condition before accepting it where possible.

If the package appears damaged, opened, or tampered with, please contact us as soon as possible and share clear photos or videos of the issue.

For damaged, defective, or incorrect items, please email us at:

info@elegantcorsets.ae

Include your order number, a description of the issue, and clear supporting photos or videos.

11. Incorrect or Missing Items

If you receive an incorrect item or your order is missing an item, please contact us as soon as possible at:

info@elegantcorsets.ae

Please include:

  • Your order number

  • Your full name

  • A description of the issue

  • Clear photos of the received item and packaging

We will review the case and provide a suitable solution, which may include replacement, exchange, refund, or another appropriate resolution depending on the circumstances.

12. Cash on Delivery

If Cash on Delivery is available on our website, customers must provide accurate contact and delivery details and be available to receive and pay for the order at the time of delivery.

Orders placed using Cash on Delivery may be subject to confirmation before dispatch.

Elegant Corsets reserves the right to cancel Cash on Delivery orders where the customer cannot be reached, order details cannot be verified, or there is suspected misuse of the service.

Any Cash on Delivery fees, if applicable, will be displayed at checkout.

13. International Shipping

Elegant Corsets currently focuses on delivery within the United Arab Emirates.

International shipping may not be available unless clearly stated on our website or confirmed by our customer support team.

If international delivery becomes available in the future, additional shipping fees, customs duties, taxes, import charges, and delivery timelines may apply.

14. Changes to This Shipping Policy

Elegant Corsets may update or modify this Shipping Policy from time to time to reflect changes in our delivery services, courier partners, business operations, or website policies.

Any updates will be posted on this page with a revised effective date.

Your continued use of our website or placement of orders after updates are posted means you accept the revised Shipping Policy.

15. Contact Us

If you have any questions about shipping, delivery timelines, tracking, or order delivery, please contact us:

Elegant Corsets
Website: https://elegantcorsets.ae/
Email: info@elegantcorsets.ae
Location: United Arab Emirates